- Log in to your user account in the Charge365 Portal
- Go to the Payment tab
- Click on Register New Card
- Enter card information and click Save Card
You can deactivate the card you do not wish to use by turning it to red.
Your card will be automatically charged on the 10th of each month for your consumption from the previous month. It is not possible to pay via invoice.
View the receipt for monthly payment and history under Payment --> My Orders.
Have you received a payment reminder?
Please check the following:
- Have you registered a valid payment card?
- Do you have sufficient funds on the card?
If you have received a payment reminder, a new attempt will be made in 2 to 3 days. If you enter a new card, we will attempt to charge it immediately.